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SoFi - Banking & Investing 4.3 / 10 DXR AI INDEX

🇺🇸 United States of America

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42% 🙂 Positive 1520
42%
🇺🇸
59%
🌍
62%
56% 😕 Negative 2040
56%
🇺🇸
39%
🌍
32%
2% 😎 Neutral 63
2%
🇺🇸
2%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-15 - 2024-12-22 106 General Money Transfers Support & Assistance Deposits & Accounts App Design
2024-12-08 - 2024-12-15 122 General Money Transfers Support & Assistance Deposits & Accounts App Design
2024-12-01 - 2024-12-08 138 Login & Access General Support & Assistance Technical Issues App Updates
2024-11-24 - 2024-12-01 105 Login & Access General Cards Support & Assistance App Design
2024-11-17 - 2024-11-24 106 Login & Access General Support & Assistance Deposits & Accounts App Design
2024-11-03 - 2024-11-10 123 Login & Access General Payments Support & Assistance Cash Loans
2024-10-27 - 2024-11-03 115 General Money Transfers Support & Assistance Deposits & Accounts Technical Issues
2024-10-20 - 2024-10-27 104 Login & Access General Investments Support & Assistance Deposits & Accounts
2024-10-06 - 2024-10-13 116 Login & Access General Money Transfers Deposits & Accounts App Design
2024-09-22 - 2024-09-29 111 General Money Transfers Support & Assistance App Design Technical Issues

SoFi - Banking & Investing 🇺🇸 United States of America 🌍 Global
App Design Important 150 49% 70% 44%
General Important 1619 39% 69% 58%
Investments Important 80 3% 6% 27%

SoFi - Banking & Investing 🇺🇸 United States of America 🌍 Global
Language 1 0% 25% -21%
Repeat Transactions 1 0% -11% -40%
App Speed 46 -6% 4% 35%
ATMs 2 -20% -25% 11%
Ecosystem 7 -20% -38% -64%
Loyalty Program 37 -21% -12% -6%
Currency & FX Accounts 10 -31% -23% 40%
Deposits & Accounts 162 -54% -48% -26%
Cash Loans 80 -57% -53% -64%
Money Transfers Important 178 -60% -44% -4%
Cards 120 -61% -41% -52%
Support & Assistance Important 352 -64% -59% -34%
Transaction History 20 -64% -53% -50%
Profile & Settings 26 -66% -70% -59%
App Updates 47 -71% -80% -75%
Non-Customers 1 -71% -73% -37%
Technical Issues Important 181 -72% -73% -69%
Advertising 17 -73% -77% -70%
Fees, Limits & Charges 74 -77% -67% -49%
Balances & Products 31 -78% -75% -78%
Notifications & SMS 26 -80% -81% -77%
Login & Access Important 242 -82% -85% -85%
Payments 40 -83% -70% -5%
Account Blocking 70 -93% -84% -70%
QR Payments 1 -100% -88% -61%
Referral Program 2 -100% 0% 14%