Join the world’s first AI-powered rating and user sentiment analysis system for banks.
Gain a competitive advantage:
Gain a competitive advantage:
- Access to detailed profiles
- Access to data by country 🇿🇦 South Africa
- Access to 🌍 global analytics of banking apps
- Access to customer reviews from the App Store and Google Play
Bank Zero
6.2 / 10
DXR AI INDEX
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60%
🙂 Positive
143
🇿🇦
🌍
37%
😕 Negative
89
🇿🇦
🌍
3%
😎 Neutral
7
🇿🇦
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-11-10 - 2024-11-17 | 8 | Login & Access General Support & Assistance |
| 2024-09-22 - 2024-09-29 | 8 | Login & Access General Payments Money Transfers App Design |
| 2024-09-15 - 2024-09-22 | 7 | General App Speed Cards Support & Assistance |
| 2024-09-08 - 2024-09-15 | 6 | General Support & Assistance Fees, Limits & Charges |
| 2024-08-25 - 2024-09-01 | 10 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-06-30 - 2024-07-07 | 8 | Login & Access General App Design |
| 2024-06-09 - 2024-06-16 | 6 | Login & Access General Support & Assistance App Design Fees, Limits & Charges |
| 2024-04-07 - 2024-04-14 | 6 | General Support & Assistance App Design |
| 2024-03-24 - 2024-03-31 | 6 | Login & Access General Payments App Speed Support & Assistance |
| 2024-01-28 - 2024-02-04 | 9 | Login & Access General Money Transfers Support & Assistance Account Blocking |
|
Bank Zero
|
🇿🇦 South Africa | 🌍 Global | |
|---|---|---|---|
| QR Payments 1 | 100% | 100% | -61% |
| General Important 114 | 69% | 69% | 58% |
| App Design Important 10 | 41% | 41% | 44% |
| App Speed Important 11 | 33% | 33% | 35% |
| Support & Assistance Important 28 | 19% | 19% | -34% |
|
Bank Zero
|
🇿🇦 South Africa | 🌍 Global | |
|---|---|---|---|
| Cards 4 | 0% | 0% | -52% |
| Cash Loans 1 | 0% | 0% | -64% |
| Account Blocking 7 | 0% | 0% | -70% |
| Payments 7 | -11% | -11% | -5% |
| Money Transfers 5 | -25% | -25% | -4% |
| Fees, Limits & Charges Important 8 | -40% | -40% | -49% |
| App Updates 3 | -50% | -50% | -75% |
| Login & Access Important 33 | -69% | -69% | -85% |
| Notifications & SMS 1 | -100% | -100% | -77% |
| Deposits & Accounts 1 | -100% | -100% | -26% |
| Technical Issues 5 | -100% | -100% | -69% |