Join the world’s first AI-powered rating and user sentiment analysis system for banks.
Gain a competitive advantage:
Gain a competitive advantage:
- Access to detailed profiles
- Access to data by country 🇦🇪 United Arab Emirates
- Access to 🌍 global analytics of banking apps
- Access to customer reviews from the App Store and Google Play
CBD - Instant digital banking
4.6 / 10
DXR AI INDEX
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44%
🙂 Positive
563
🇦🇪
🌍
54%
😕 Negative
694
🇦🇪
🌍
2%
😎 Neutral
27
🇦🇪
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-07-28 - 2024-08-04 | 47 | Login & Access General Balances & Products Support & Assistance App Updates |
| 2024-07-21 - 2024-07-28 | 41 | Login & Access General Money Transfers Support & Assistance App Updates |
| 2024-07-14 - 2024-07-21 | 138 | Login & Access General Money Transfers Support & Assistance App Updates |
| 2024-07-07 - 2024-07-14 | 91 | Login & Access General Cards Technical Issues App Updates |
| 2024-05-05 - 2024-05-12 | 33 | General Money Transfers App Speed Cards Support & Assistance |
| 2024-04-21 - 2024-04-28 | 47 | Login & Access General Cards Support & Assistance Fees, Limits & Charges |
| 2024-04-14 - 2024-04-21 | 33 | General Money Transfers Support & Assistance Technical Issues Fees, Limits & Charges |
| 2024-03-24 - 2024-03-31 | 35 | Login & Access General App Speed Support & Assistance App Design |
| 2024-02-25 - 2024-03-03 | 39 | Login & Access General App Speed Support & Assistance Fees, Limits & Charges |
| 2024-01-28 - 2024-02-04 | 53 | General App Speed Support & Assistance Technical Issues Fees, Limits & Charges |
|
CBD - Instant digital banking
|
🇦🇪 United Arab Emirates | 🌍 Global | |
|---|---|---|---|
| App Design Important 34 | 67% | 75% | 44% |
| General Important 574 | 62% | 81% | 58% |
| App Speed Important 28 | 44% | 41% | 35% |
| Loyalty Program 4 | 20% | -15% | -6% |
|
CBD - Instant digital banking
|
🇦🇪 United Arab Emirates | 🌍 Global | |
|---|---|---|---|
| Repeat Transactions 1 | 0% | -33% | -40% |
| Currency & FX Accounts 1 | 0% | 59% | 40% |
| Money Transfers 57 | -52% | 1% | -4% |
| Payments 4 | -67% | -12% | -5% |
| Deposits & Accounts 9 | -67% | -56% | -26% |
| Transaction History 6 | -75% | -56% | -50% |
| Account Blocking 23 | -79% | -67% | -70% |
| Support & Assistance Important 156 | -79% | -32% | -34% |
| Login & Access Important 131 | -82% | -84% | -85% |
| Fees, Limits & Charges 56 | -84% | -69% | -49% |
| Cards 41 | -86% | -62% | -52% |
| Balances & Products 23 | -94% | -78% | -78% |
| Technical Issues 48 | -95% | -87% | -69% |
| App Updates Important 80 | -95% | -78% | -75% |
| Cash Loans 1 | -100% | -69% | -64% |
| Investments 1 | -100% | -12% | 27% |
| Profile & Settings 6 | -100% | -67% | -59% |