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M-Belarusbank 2.1 / 10 DXR AI INDEX

🇧🇾 Belarus

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18% 🙂 Positive 146
18%
🇧🇾
47%
🌍
62%
77% 😕 Negative 631
77%
🇧🇾
47%
🌍
33%
5% 😎 Neutral 44
5%
🇧🇾
5%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-09-08 - 2024-09-15 21 Login & Access General Money Transfers Transaction History Cards
2024-08-11 - 2024-08-18 20 Login & Access General Payments Profile & Settings Cards
2024-07-14 - 2024-07-21 20 Login & Access General Payments Notifications & SMS Cards
2024-07-07 - 2024-07-14 21 Login & Access General Payments Profile & Settings Cards
2024-05-19 - 2024-05-26 50 General Balances & Products Payments Money Transfers Technical Issues
2024-05-12 - 2024-05-19 20 Login & Access General Balances & Products Transaction History Technical Issues
2024-04-14 - 2024-04-21 23 Login & Access General Cards App Design Technical Issues
2024-02-25 - 2024-03-03 20 Login & Access General Cards App Design Technical Issues
2024-01-21 - 2024-01-28 20 Login & Access General Payments Money Transfers Technical Issues
2024-01-14 - 2024-01-21 22 Login & Access Payments Repeat Transactions Cards Technical Issues

M-Belarusbank 🇧🇾 Belarus 🌍 Global
App Design Important 40 14% 67% 44%

M-Belarusbank 🇧🇾 Belarus 🌍 Global
General Important 232 -5% 59% 58%
Ecosystem 7 -45% -53% -64%
Support & Assistance 10 -67% -40% -34%
QR Payments 19 -68% -67% -61%
Currency & FX Accounts 2 -75% -55% 40%
Cards Important 57 -76% -60% -52%
Payments Important 57 -86% -68% -5%
App Updates 29 -88% -90% -75%
Transaction History 25 -90% -77% -50%
Technical Issues Important 119 -92% -84% -69%
Notifications & SMS 19 -92% -87% -77%
Login & Access Important 74 -92% -96% -85%
Profile & Settings 21 -93% -59% -59%
Balances & Products 27 -96% -85% -78%
Money Transfers 43 -97% -73% -4%
Repeat Transactions 8 -100% -69% -40%
Loyalty Program 3 -100% -58% -6%
App Speed 4 -100% -60% 35%
Cash Loans 5 -100% -70% -64%
Deposits & Accounts 1 -100% -64% -26%
Account Blocking 1 -100% -92% -70%
ATMs 1 -100% -75% 11%
Fees, Limits & Charges 17 -100% -77% -49%