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Akbank 4.0 / 10 DXR AI INDEX

🇹🇷 Turkey

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37% 🙂 Positive 2953
37%
🇹🇷
51%
🌍
62%
57% 😕 Negative 4557
57%
🇹🇷
42%
🌍
33%
7% 😎 Neutral 540
7%
🇹🇷
7%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-10-13 - 2024-10-20 236 Login & Access General Support & Assistance App Design Technical Issues
2024-10-06 - 2024-10-13 319 Login & Access General Support & Assistance App Design Technical Issues
2024-08-04 - 2024-08-11 181 Login & Access General Support & Assistance App Design Technical Issues
2024-07-14 - 2024-07-21 189 Login & Access General Support & Assistance App Design Technical Issues
2024-05-26 - 2024-06-02 357 Login & Access General Support & Assistance App Design Technical Issues
2024-05-19 - 2024-05-26 287 Login & Access General Support & Assistance App Design Technical Issues
2024-03-03 - 2024-03-10 186 Login & Access General Cards Support & Assistance App Design
2024-01-28 - 2024-02-04 185 Login & Access General Support & Assistance App Design Technical Issues
2024-01-21 - 2024-01-28 179 Login & Access General Support & Assistance App Design Technical Issues
2024-01-07 - 2024-01-14 188 Login & Access General Support & Assistance App Design Technical Issues

Akbank 🇹🇷 Turkey 🌍 Global
Profile & Settings 1 100% -34% -59%
Search 7 100% 82% 36%
ATMs 4 83% 79% 11%
Currency & FX Accounts 2 67% 35% 40%
Loyalty Program 10 50% 10% -6%
App Speed 63 37% 34% 35%
General Important 4095 35% 45% 58%
Transaction History 2 29% -2% -50%
App Design Important 927 10% 8% 44%

Akbank 🇹🇷 Turkey 🌍 Global
Ecosystem 1 -25% -58% -64%
Support & Assistance Important 472 -25% -28% -34%
Fees, Limits & Charges 38 -28% -15% -49%
Deposits & Accounts 6 -46% -32% -26%
Advertising 2 -50% -7% -70%
Money Transfers 78 -55% -46% -4%
App Updates 16 -63% -72% -75%
Cash Loans 66 -78% -60% -64%
Account Blocking 9 -79% -63% -70%
Notifications & SMS 7 -80% -74% -77%
QR Payments 1 -81% -75% -61%
Cards 114 -85% -81% -52%
Technical Issues Important 396 -91% -83% -69%
Login & Access Important 1731 -93% -92% -85%
Payments 1 -100% -55% -5%
Repeat Transactions 1 -100% -31% -40%