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- Access to customer reviews from the App Store and Google Play
Freedom SuperApp
2.3 / 10
DXR AI INDEX
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19%
🙂 Positive
184
🇰🇿
🌍
78%
😕 Negative
748
🇰🇿
🌍
3%
😎 Neutral
24
🇰🇿
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-22 - 2024-12-29 | 38 | Login & Access General Money Transfers Loyalty Program Technical Issues |
| 2024-12-15 - 2024-12-22 | 34 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-10-13 - 2024-10-20 | 99 | Login & Access General Notifications & SMS App Design Technical Issues |
| 2024-09-15 - 2024-09-22 | 30 | Login & Access General Payments Technical Issues App Updates |
| 2024-05-19 - 2024-05-26 | 36 | Login & Access General App Speed Technical Issues App Updates |
| 2024-04-21 - 2024-04-28 | 35 | Login & Access General Money Transfers Cash Loans Technical Issues |
| 2024-04-14 - 2024-04-21 | 44 | Login & Access General Repeat Transactions Cash Loans Technical Issues |
| 2024-04-07 - 2024-04-14 | 32 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-03-31 - 2024-04-07 | 47 | Login & Access General Money Transfers App Design Technical Issues |
| 2024-03-24 - 2024-03-31 | 31 | Login & Access General Balances & Products Money Transfers App Design |
|
Freedom SuperApp
|
🇰🇿 Kazakhstan | 🌍 Global | |
|---|---|---|---|
| App Design Important 38 | 63% | 61% | 44% |
| General Important 246 | 48% | 65% | 58% |
|
Freedom SuperApp
|
🇰🇿 Kazakhstan | 🌍 Global | |
|---|---|---|---|
| Loyalty Program 11 | -6% | -49% | -6% |
| App Speed 8 | -24% | -41% | 35% |
| Profile & Settings 2 | -29% | -56% | -59% |
| Currency & FX Accounts 7 | -50% | -65% | 40% |
| Money Transfers 35 | -60% | -79% | -4% |
| Fees, Limits & Charges 16 | -63% | -76% | -49% |
| Cards 35 | -68% | -76% | -52% |
| Ecosystem 1 | -70% | -67% | -64% |
| QR Payments 3 | -75% | -61% | -61% |
| Language 3 | -75% | -37% | -21% |
| Payments 13 | -76% | -77% | -5% |
| Balances & Products 8 | -77% | -90% | -78% |
| Support & Assistance 45 | -82% | -65% | -34% |
| Transaction History 8 | -88% | -84% | -50% |
| Insurance 2 | -89% | -69% | -60% |
| Notifications & SMS 21 | -90% | -95% | -77% |
| Cash Loans 24 | -90% | -85% | -64% |
| App Updates 37 | -90% | -94% | -75% |
| Technical Issues Important 98 | -94% | -90% | -69% |
| Login & Access Important 273 | -99% | -97% | -85% |
| Repeat Transactions 4 | -100% | -72% | -40% |
| Deposits & Accounts 9 | -100% | -82% | -26% |
| Account Blocking 2 | -100% | -93% | -70% |
| Advertising 7 | -100% | -90% | -70% |
| ATMs 1 | -100% | -75% | 11% |