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Kaspi.kz 5.0 / 10 DXR AI INDEX

🇰🇿 Kazakhstan

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44% 🙂 Positive 4808
44%
🇰🇿
55%
🌍
62%
44% 😕 Negative 4844
44%
🇰🇿
37%
🌍
33%
12% 😎 Neutral 1327
12%
🇰🇿
7%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-01 - 2024-12-08 251 Login & Access General Ecosystem Support & Assistance Cash Loans
2024-11-10 - 2024-11-17 244 General Profile & Settings Cards App Design Technical Issues
2024-09-01 - 2024-09-08 256 Login & Access General App Design Technical Issues App Updates
2024-07-28 - 2024-08-04 262 Login & Access General Profile & Settings App Design Technical Issues
2024-07-21 - 2024-07-28 243 Login & Access General Profile & Settings App Design Technical Issues
2024-07-07 - 2024-07-14 351 General Ecosystem App Design Technical Issues App Updates
2024-06-09 - 2024-06-16 243 Login & Access General Ecosystem App Design Technical Issues
2024-01-21 - 2024-01-28 265 Login & Access General App Design Technical Issues App Updates
2024-01-14 - 2024-01-21 271 General Money Transfers App Design Technical Issues App Updates
2024-01-07 - 2024-01-14 256 General Profile & Settings Cards App Design Technical Issues

Kaspi.kz 🇰🇿 Kazakhstan 🌍 Global
App Design 573 50% 61% 44%
General Important 6325 42% 65% 58%

Kaspi.kz 🇰🇿 Kazakhstan 🌍 Global
Language 22 -4% -37% -21%
Investments 7 -11% -15% 27%
Insurance 6 -17% -69% -60%
App Speed 87 -29% -41% 35%
Currency & FX Accounts 32 -42% -65% 40%
Search 18 -49% -62% 36%
ATMs 5 -50% -75% 11%
Profile & Settings 299 -53% -56% -59%
Payments 183 -58% -77% -5%
QR Payments 58 -61% -61% -61%
Deposits & Accounts 59 -63% -82% -26%
Ecosystem 279 -63% -67% -64%
Loyalty Program 82 -66% -49% -6%
Repeat Transactions 20 -70% -72% -40%
Money Transfers 208 -70% -79% -4%
Cards 262 -71% -76% -52%
Transaction History 153 -75% -84% -50%
Support & Assistance 321 -80% -65% -34%
Fees, Limits & Charges 139 -81% -76% -49%
Technical Issues Important 634 -84% -90% -69%
Balances & Products 94 -84% -90% -78%
Advertising 63 -86% -90% -70%
Cash Loans 266 -87% -85% -64%
Account Blocking 38 -87% -93% -70%
App Updates 245 -90% -94% -75%
Login & Access Important 446 -94% -97% -85%
Notifications & SMS 75 -95% -95% -77%
Non-Customers 1 -100% -60% -37%