Join the world’s first AI-powered rating and user sentiment analysis system for banks.
Gain a competitive advantage:
Gain a competitive advantage:
- Access to detailed profiles
- Access to data by country 🇸🇦 Saudi Arabia
- Access to 🌍 global analytics of banking apps
- Access to customer reviews from the App Store and Google Play
NEO
1.5 / 10
DXR AI INDEX
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20%
🙂 Positive
138
🇸🇦
🌍
71%
😕 Negative
483
🇸🇦
🌍
8%
😎 Neutral
55
🇸🇦
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-29 - 2025-01-05 | 16 | General Cards Support & Assistance Technical Issues |
| 2024-12-22 - 2024-12-29 | 96 | Login & Access General App Speed Support & Assistance Technical Issues |
| 2024-12-15 - 2024-12-22 | 83 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-12-08 - 2024-12-15 | 71 | Login & Access General Cards Support & Assistance Technical Issues |
| 2024-12-01 - 2024-12-08 | 36 | Login & Access General App Speed Deposits & Accounts Technical Issues |
| 2024-11-24 - 2024-12-01 | 31 | Login & Access General Money Transfers Repeat Transactions Support & Assistance |
| 2024-11-17 - 2024-11-24 | 13 | General Support & Assistance |
| 2024-11-10 - 2024-11-17 | 41 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-11-03 - 2024-11-10 | 135 | Login & Access General Cards Support & Assistance Technical Issues |
| 2024-10-27 - 2024-11-03 | 119 | Login & Access General Support & Assistance App Design Technical Issues |
|
NEO
|
🇸🇦 Saudi Arabia | 🌍 Global | |
|---|---|---|---|
| App Design Important 5 | 63% | 52% | 44% |
| Currency & FX Accounts Important 4 | 13% | -19% | 40% |
| General Important 470 | 8% | 62% | 58% |
|
NEO
|
🇸🇦 Saudi Arabia | 🌍 Global | |
|---|---|---|---|
| Transaction History 2 | 0% | -41% | -50% |
| App Speed 9 | -14% | 22% | 35% |
| Cards 8 | -24% | -54% | -52% |
| Support & Assistance Important 43 | -64% | -17% | -34% |
| Loyalty Program 2 | -67% | -43% | -6% |
| Money Transfers 10 | -69% | 11% | -4% |
| Fees, Limits & Charges 4 | -73% | -69% | -49% |
| Deposits & Accounts 2 | -88% | -72% | -26% |
| Login & Access Important 58 | -89% | -82% | -85% |
| Technical Issues Important 53 | -92% | -80% | -69% |
| Balances & Products 1 | -100% | -91% | -78% |
| Profile & Settings 1 | -100% | -62% | -59% |
| Repeat Transactions 1 | -100% | -22% | -40% |
| Notifications & SMS 1 | -100% | -91% | -77% |
| Account Blocking 1 | -100% | -84% | -70% |
| Advertising 1 | -100% | -75% | -70% |