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- Access to customer reviews from the App Store and Google Play
urpay
3.4 / 10
DXR AI INDEX
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32%
🙂 Positive
1085
🇸🇦
🌍
62%
😕 Negative
2075
🇸🇦
🌍
6%
😎 Neutral
199
🇸🇦
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-22 - 2024-12-29 | 130 | Login & Access General Money Transfers App Speed Support & Assistance |
| 2024-12-15 - 2024-12-22 | 87 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-12-08 - 2024-12-15 | 94 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-09-29 - 2024-10-06 | 156 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-09-22 - 2024-09-29 | 146 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-05-19 - 2024-05-26 | 158 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-05-12 - 2024-05-19 | 94 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-04-28 - 2024-05-05 | 79 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-03-31 - 2024-04-07 | 102 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-03-24 - 2024-03-31 | 79 | Login & Access General Money Transfers Support & Assistance Technical Issues |
|
urpay
|
🇸🇦 Saudi Arabia | 🌍 Global | |
|---|---|---|---|
| Currency & FX Accounts Important 5 | 29% | -19% | 40% |
| General Important 1979 | 19% | 62% | 58% |
| App Design Important 16 | 6% | 52% | 44% |
|
urpay
|
🇸🇦 Saudi Arabia | 🌍 Global | |
|---|---|---|---|
| ATMs 2 | 0% | -42% | 11% |
| Profile & Settings 3 | -50% | -62% | -59% |
| Loyalty Program 13 | -50% | -43% | -6% |
| Money Transfers Important 291 | -51% | 11% | -4% |
| App Speed 54 | -53% | 22% | 35% |
| Transaction History 5 | -56% | -41% | -50% |
| Support & Assistance Important 335 | -74% | -17% | -34% |
| Cards 46 | -75% | -54% | -52% |
| Payments 21 | -76% | 45% | -5% |
| Fees, Limits & Charges 37 | -82% | -69% | -49% |
| Account Blocking 15 | -90% | -84% | -70% |
| App Updates 45 | -92% | -77% | -75% |
| Deposits & Accounts 14 | -95% | -72% | -26% |
| Login & Access Important 180 | -96% | -82% | -85% |
| Technical Issues Important 253 | -97% | -80% | -69% |
| Cash Loans 27 | -98% | -76% | -64% |
| QR Payments 1 | -100% | -60% | -61% |
| Notifications & SMS 3 | -100% | -91% | -77% |
| Ecosystem 1 | -100% | -37% | -64% |
| Balances & Products 13 | -100% | -91% | -78% |