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Commerzbank Banking 4.9 / 10 DXR AI INDEX

🇩🇪 Germany

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46% 🙂 Positive 3511
46%
🇩🇪
44%
🌍
62%
50% 😕 Negative 3864
50%
🇩🇪
53%
🌍
32%
4% 😎 Neutral 295
4%
🇩🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-01 - 2024-12-08 181 Login & Access General Support & Assistance App Design Technical Issues
2024-11-24 - 2024-12-01 192 Login & Access General App Design Technical Issues App Updates
2024-10-27 - 2024-11-03 173 Login & Access General Cards Support & Assistance App Design
2024-07-28 - 2024-08-04 195 Login & Access General Support & Assistance App Design App Updates
2024-07-14 - 2024-07-21 208 Login & Access General Support & Assistance App Design App Updates
2024-07-07 - 2024-07-14 468 Login & Access General Support & Assistance App Design App Updates
2024-06-30 - 2024-07-07 178 Login & Access General Money Transfers Support & Assistance App Design
2024-03-31 - 2024-04-07 186 Login & Access General Support & Assistance App Design Technical Issues
2024-02-25 - 2024-03-03 175 Login & Access General QR Payments Support & Assistance App Design
2024-02-11 - 2024-02-18 291 Login & Access General App Design Technical Issues App Updates

Commerzbank Banking 🇩🇪 Germany 🌍 Global
Search 1 100% 0% 36%
Language Important 35 37% 0% -21%
App Speed Important 42 20% -3% 35%
General Important 4993 18% 28% 58%

Commerzbank Banking 🇩🇪 Germany 🌍 Global
Ecosystem 4 0% -36% -64%
Deposits & Accounts 9 -20% -61% -26%
App Design Important 979 -41% -52% 44%
Money Transfers 88 -50% -61% -4%
Notifications & SMS 3 -50% -90% -77%
Transaction History 14 -58% -72% -50%
QR Payments 12 -67% -72% -61%
Loyalty Program 2 -67% -51% -6%
Profile & Settings 14 -79% -77% -59%
Payments 26 -80% -86% -5%
Support & Assistance Important 395 -80% -81% -34%
Technical Issues 147 -84% -80% -69%
Login & Access Important 450 -90% -92% -85%
Cards 106 -91% -85% -52%
App Updates Important 268 -92% -91% -75%
Cash Loans 14 -93% -90% -64%
Fees, Limits & Charges 31 -96% -90% -49%
Repeat Transactions 3 -100% -95% -40%
Account Blocking 20 -100% -95% -70%
Balances & Products 14 -100% -99% -78%