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Sparkasse Ihre mobille Filiale 3.2 / 10 DXR AI INDEX

🇩🇪 Germany

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30% 🙂 Positive 1604
30%
🇩🇪
44%
🌍
62%
67% 😕 Negative 3615
67%
🇩🇪
53%
🌍
32%
3% 😎 Neutral 160
3%
🇩🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-01 - 2024-12-08 185 Login & Access General Support & Assistance App Design App Updates
2024-11-24 - 2024-12-01 212 Login & Access General Support & Assistance App Design Technical Issues
2024-11-17 - 2024-11-24 200 Login & Access General Support & Assistance App Design Technical Issues
2024-11-10 - 2024-11-17 204 Login & Access General Support & Assistance App Design Technical Issues
2024-07-28 - 2024-08-04 123 Login & Access General Cards Support & Assistance App Design
2024-05-26 - 2024-06-02 120 Login & Access General Support & Assistance App Design App Updates
2024-02-25 - 2024-03-03 156 Login & Access General Support & Assistance App Design Technical Issues
2024-01-28 - 2024-02-04 204 Login & Access General Support & Assistance App Design Technical Issues
2024-01-21 - 2024-01-28 129 Login & Access General Support & Assistance App Design Technical Issues
2024-01-14 - 2024-01-21 125 Login & Access General Support & Assistance App Design Technical Issues

Sparkasse Ihre mobille Filiale 🇩🇪 Germany 🌍 Global
Language 17 -3% 0% -21%
General Important 2988 -6% 28% 58%
App Speed 16 -35% -3% 35%
Deposits & Accounts 2 -50% -61% -26%
Loyalty Program 3 -57% -51% -6%
Money Transfers 68 -76% -61% -4%
App Design Important 645 -77% -52% 44%
Currency & FX Accounts 4 -80% -36% 40%
Cash Loans 19 -81% -90% -64%
Support & Assistance Important 350 -84% -81% -34%
Technical Issues 169 -88% -80% -69%
Fees, Limits & Charges 35 -89% -90% -49%
QR Payments 20 -89% -72% -61%
Cards 92 -90% -85% -52%
Payments 36 -92% -86% -5%
App Updates 152 -94% -91% -75%
Login & Access Important 712 -95% -92% -85%
Account Blocking 26 -98% -95% -70%
Notifications & SMS 4 -100% -90% -77%
Investments 1 -100% -69% 27%
Repeat Transactions 2 -100% -95% -40%
Ecosystem 3 -100% -36% -64%
Profile & Settings 6 -100% -77% -59%
Balances & Products 6 -100% -99% -78%
Insurance 1 -100% -100% -60%
Advertising 2 -100% -82% -70%
ATMs 1 -100% -63% 11%