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- Access to customer reviews from the App Store and Google Play
MySantander Banking
2.5 / 10
DXR AI INDEX
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21%
🙂 Positive
194
🇩🇪
🌍

77%
😕 Negative
710
🇩🇪
🌍

2%
😎 Neutral
15
🇩🇪
🌍

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Week | Reviews | Scenarios |
---|---|---|
2024-12-22 - 2024-12-29 | 26 | Login & Access General Cards Support & Assistance App Design |
2024-12-15 - 2024-12-22 | 31 | Login & Access General Support & Assistance App Design Technical Issues |
2024-12-08 - 2024-12-15 | 34 | Login & Access General Support & Assistance App Design App Updates |
2024-12-01 - 2024-12-08 | 34 | Login & Access General Cards Support & Assistance App Design |
2024-11-10 - 2024-11-17 | 34 | Login & Access General Money Transfers App Design App Updates |
2024-10-27 - 2024-11-03 | 44 | Login & Access General App Design Technical Issues App Updates |
2024-10-20 - 2024-10-27 | 40 | Login & Access General Support & Assistance App Design App Updates |
2024-09-08 - 2024-09-15 | 33 | Login & Access General Support & Assistance App Design App Updates |
2024-05-12 - 2024-05-19 | 79 | Login & Access General Support & Assistance App Design App Updates |
2024-05-05 - 2024-05-12 | 34 | Login & Access General App Design Technical Issues App Updates |
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🇩🇪 Germany | 🌍 Global | |
---|---|---|---|
General Important 413 | -22% | 28% | 58% |
Profile & Settings 2 | -33% | -77% | -59% |
Language 6 | -50% | 0% | -21% |
Support & Assistance Important 56 | -77% | -81% | -34% |
App Design Important 118 | -78% | -52% | 44% |
Cards 19 | -79% | -85% | -52% |
Money Transfers 13 | -84% | -61% | -4% |
App Updates 38 | -85% | -91% | -75% |
Technical Issues 38 | -85% | -80% | -69% |
Login & Access Important 168 | -93% | -92% | -85% |
Fees, Limits & Charges 4 | -100% | -90% | -49% |
Advertising 1 | -100% | -82% | -70% |
Account Blocking 6 | -100% | -95% | -70% |
Cash Loans 8 | -100% | -90% | -64% |
Loyalty Program 2 | -100% | -51% | -6% |
QR Payments 14 | -100% | -72% | -61% |
Notifications & SMS 1 | -100% | -90% | -77% |
Repeat Transactions 1 | -100% | -95% | -40% |
App Speed 2 | -100% | -3% | 35% |
Transaction History 2 | -100% | -72% | -50% |
Non-Customers 1 | -100% | -100% | -37% |
Payments 6 | -100% | -86% | -5% |