Join the world’s first AI-powered rating and user sentiment analysis system for banks.
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- Access to detailed profiles
- Access to data by country 🇩🇪 Germany
- Access to 🌍 global analytics of banking apps
- Access to customer reviews from the App Store and Google Play
comdirect
2.8 / 10
DXR AI INDEX
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27%
🙂 Positive
396
🇩🇪
🌍
71%
😕 Negative
1054
🇩🇪
🌍
2%
😎 Neutral
28
🇩🇪
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-15 - 2024-12-22 | 38 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-12-01 - 2024-12-08 | 64 | Login & Access General Payments Support & Assistance App Design |
| 2024-09-01 - 2024-09-08 | 43 | Login & Access General Money Transfers App Design App Updates |
| 2024-08-25 - 2024-09-01 | 39 | Login & Access General Support & Assistance App Design App Updates |
| 2024-07-14 - 2024-07-21 | 39 | Login & Access General Money Transfers Support & Assistance App Design |
| 2024-06-30 - 2024-07-07 | 41 | Login & Access General Money Transfers Support & Assistance App Design |
| 2024-06-23 - 2024-06-30 | 55 | Login & Access General Support & Assistance App Design App Updates |
| 2024-06-16 - 2024-06-23 | 43 | Login & Access General App Design Technical Issues Fees, Limits & Charges |
| 2024-06-09 - 2024-06-16 | 44 | Login & Access General App Design Technical Issues App Updates |
| 2024-06-02 - 2024-06-09 | 49 | Login & Access General Support & Assistance App Design Technical Issues |
|
comdirect
|
🇩🇪 Germany | 🌍 Global | |
|---|---|---|---|
| Investments Important 1 | 100% | -69% | 27% |
|
comdirect
|
🇩🇪 Germany | 🌍 Global | |
|---|---|---|---|
| Loyalty Program 1 | 0% | -51% | -6% |
| General Important 726 | -36% | 28% | 58% |
| App Speed 7 | -50% | -3% | 35% |
| Language 5 | -67% | 0% | -21% |
| Technical Issues 53 | -78% | -80% | -69% |
| Money Transfers 21 | -82% | -61% | -4% |
| App Design Important 255 | -86% | -52% | 44% |
| Support & Assistance Important 84 | -88% | -81% | -34% |
| Cards 36 | -93% | -85% | -52% |
| App Updates 38 | -95% | -91% | -75% |
| Profile & Settings 1 | -95% | -77% | -59% |
| Login & Access Important 198 | -95% | -92% | -85% |
| QR Payments 5 | -100% | -72% | -61% |
| Notifications & SMS 2 | -100% | -90% | -77% |
| Ecosystem 1 | -100% | -36% | -64% |
| Deposits & Accounts 1 | -100% | -61% | -26% |
| Currency & FX Accounts 1 | -100% | -36% | 40% |
| Account Blocking 5 | -100% | -95% | -70% |
| Payments 22 | -100% | -86% | -5% |
| ATMs 1 | -100% | -63% | 11% |
| Fees, Limits & Charges 14 | -100% | -90% | -49% |