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- Access to data by country 🇩🇪 Germany
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- Access to customer reviews from the App Store and Google Play
ING Deutschland
2.9 / 10
DXR AI INDEX
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27%
🙂 Positive
1124
🇩🇪
🌍
71%
😕 Negative
2910
🇩🇪
🌍
2%
😎 Neutral
75
🇩🇪
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-01 - 2024-12-08 | 105 | Login & Access General Cards Support & Assistance App Design |
| 2024-11-24 - 2024-12-01 | 109 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-11-10 - 2024-11-17 | 92 | Login & Access General Support & Assistance App Design App Updates |
| 2024-10-27 - 2024-11-03 | 98 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-10-20 - 2024-10-27 | 113 | Login & Access General Support & Assistance App Design App Updates |
| 2024-06-30 - 2024-07-07 | 108 | Login & Access General Cards Support & Assistance App Design |
| 2024-06-23 - 2024-06-30 | 176 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-03-24 - 2024-03-31 | 121 | Login & Access General Support & Assistance App Design App Updates |
| 2024-02-04 - 2024-02-11 | 122 | Login & Access General Support & Assistance App Design App Updates |
| 2023-12-31 - 2024-01-07 | 99 | Login & Access General Support & Assistance App Design Technical Issues |
|
ING Deutschland
|
🇩🇪 Germany | 🌍 Global | |
|---|---|---|---|
| General Important 2109 | -12% | 28% | 58% |
| Currency & FX Accounts 3 | -33% | -36% | 40% |
| Language 20 | -37% | 0% | -21% |
| App Speed 13 | -38% | -3% | 35% |
| Money Transfers 43 | -62% | -61% | -4% |
| App Design Important 594 | -66% | -52% | 44% |
| Transaction History 2 | -80% | -72% | -50% |
| Loyalty Program 5 | -80% | -51% | -6% |
| Support & Assistance Important 217 | -81% | -81% | -34% |
| Technical Issues 134 | -84% | -80% | -69% |
| QR Payments 46 | -85% | -72% | -61% |
| Cards 93 | -86% | -85% | -52% |
| Fees, Limits & Charges 21 | -88% | -90% | -49% |
| Cash Loans 13 | -89% | -90% | -64% |
| App Updates 110 | -95% | -91% | -75% |
| Payments 29 | -96% | -86% | -5% |
| Login & Access Important 608 | -96% | -92% | -85% |
| Account Blocking 21 | -97% | -95% | -70% |
| Notifications & SMS 9 | -100% | -90% | -77% |
| Investments 2 | -100% | -69% | 27% |
| Ecosystem 1 | -100% | -36% | -64% |
| Deposits & Accounts 2 | -100% | -61% | -26% |
| Profile & Settings 3 | -100% | -77% | -59% |
| Balances & Products 4 | -100% | -99% | -78% |
| Advertising 6 | -100% | -82% | -70% |
| ATMs 1 | -100% | -63% | 11% |