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Monzo Bank
6.5 / 10
DXR AI INDEX
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64%
🙂 Positive
2307
🇬🇧
🌍
34%
😕 Negative
1212
🇬🇧
🌍
2%
😎 Neutral
67
🇬🇧
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-11-24 - 2024-12-01 | 88 | Login & Access General Support & Assistance Technical Issues Fees, Limits & Charges |
| 2024-11-03 - 2024-11-10 | 94 | Login & Access General Money Transfers Cards Support & Assistance |
| 2024-09-29 - 2024-10-06 | 82 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-09-22 - 2024-09-29 | 98 | Login & Access General Money Transfers Cards Support & Assistance |
| 2024-09-15 - 2024-09-22 | 86 | Login & Access General Money Transfers Cards Support & Assistance |
| 2024-09-08 - 2024-09-15 | 92 | General Cards Support & Assistance Account Blocking App Design |
| 2024-08-25 - 2024-09-01 | 86 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-08-18 - 2024-08-25 | 82 | Login & Access General Support & Assistance Account Blocking App Design |
| 2024-07-21 - 2024-07-28 | 96 | General Support & Assistance Deposits & Accounts App Design Fees, Limits & Charges |
| 2024-01-28 - 2024-02-04 | 90 | Login & Access General Money Transfers Support & Assistance App Design |
|
Monzo Bank
|
🇬🇧 United Kingdom | 🌍 Global | |
|---|---|---|---|
| Search 1 | 100% | 58% | 36% |
| App Design Important 168 | 77% | 85% | 44% |
| General Important 1924 | 73% | 79% | 58% |
| App Speed 42 | 62% | 63% | 35% |
| Investments 10 | 53% | 57% | 27% |
| Currency & FX Accounts 12 | 52% | 61% | 40% |
| Cash Loans 18 | 38% | -17% | -64% |
| Ecosystem 2 | 33% | 30% | -64% |
| Loyalty Program 28 | 24% | 38% | -6% |
| Money Transfers Important 146 | 6% | 28% | -4% |
| Deposits & Accounts 49 | 5% | 19% | -26% |
| Payments 40 | 1% | 5% | -5% |
|
Monzo Bank
|
🇬🇧 United Kingdom | 🌍 Global | |
|---|---|---|---|
| Transaction History 13 | 0% | -16% | -50% |
| ATMs 2 | 0% | 28% | 11% |
| Cards Important 124 | -13% | -4% | -52% |
| Notifications & SMS 18 | -23% | -54% | -77% |
| Fees, Limits & Charges 69 | -25% | -18% | -49% |
| QR Payments 1 | -33% | -31% | -61% |
| Support & Assistance Important 419 | -42% | -15% | -34% |
| Technical Issues 98 | -47% | -43% | -69% |
| App Updates 42 | -50% | -67% | -75% |
| Balances & Products 10 | -56% | -59% | -78% |
| Account Blocking 111 | -62% | -53% | -70% |
| Profile & Settings 20 | -65% | -58% | -59% |
| Login & Access Important 216 | -66% | -66% | -85% |
| Advertising 3 | -100% | -55% | -70% |