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Starling Bank - Mobile Banking 8.3 / 10 DXR AI INDEX

🇬🇧 United Kingdom

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82% 🙂 Positive 5174
82%
🇬🇧
75%
🌍
62%
17% 😕 Negative 1070
17%
🇬🇧
23%
🌍
32%
2% 😎 Neutral 99
2%
🇬🇧
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-08-25 - 2024-09-01 161 Login & Access General App Speed Support & Assistance App Design
2024-08-18 - 2024-08-25 172 Login & Access General Support & Assistance App Design Technical Issues
2024-08-11 - 2024-08-18 142 Login & Access General Support & Assistance App Design Technical Issues
2024-07-28 - 2024-08-04 151 Login & Access General Support & Assistance App Design Technical Issues
2024-06-23 - 2024-06-30 146 Login & Access General Money Transfers Support & Assistance App Design
2024-04-28 - 2024-05-05 154 Login & Access General Support & Assistance App Design Technical Issues
2024-03-24 - 2024-03-31 144 Login & Access General App Speed Support & Assistance App Design
2024-02-25 - 2024-03-03 167 Login & Access General Support & Assistance Deposits & Accounts App Design
2024-02-04 - 2024-02-11 146 Login & Access General Money Transfers Support & Assistance App Design
2024-01-28 - 2024-02-04 158 General Money Transfers Support & Assistance App Design Technical Issues

Starling Bank - Mobile Banking 🇬🇧 United Kingdom 🌍 Global
Investments 1 100% 57% 27%
Search 1 100% 58% 36%
App Speed 185 92% 63% 35%
App Design Important 918 87% 85% 44%
General Important 3535 81% 79% 58%
Ecosystem 6 71% 30% -64%
Currency & FX Accounts 20 69% 61% 40%
Repeat Transactions 5 67% 15% -40%
Money Transfers Important 232 58% 28% -4%
Loyalty Program 20 48% 38% -6%
Notifications & SMS 31 42% -54% -77%
Payments 85 39% 5% -5%
Cash Loans 9 32% -17% -64%
Fees, Limits & Charges 57 31% -18% -49%
Cards 89 28% -4% -52%
Support & Assistance Important 370 21% -15% -34%
Transaction History 49 19% -16% -50%
Deposits & Accounts 98 12% 19% -26%

Starling Bank - Mobile Banking 🇬🇧 United Kingdom 🌍 Global
Technical Issues Important 206 -3% -43% -69%
Account Blocking 61 -15% -53% -70%
App Updates 52 -15% -67% -75%
Login & Access Important 264 -22% -66% -85%
Profile & Settings 20 -33% -58% -59%
Balances & Products 25 -44% -59% -78%
Advertising 4 -50% -55% -70%
QR Payments 1 -67% -31% -61%