Join the world’s first AI-powered rating and user sentiment analysis system for banks.
Gain a competitive advantage:
  • Access to detailed profiles
  • Access to data by country 🇬🇧 United Kingdom
  • Access to 🌍 global analytics of banking apps
  • Access to customer reviews from the App Store and Google Play
Register

Santander Mobile Banking 5.1 / 10 DXR AI INDEX

🇬🇧 United Kingdom

Loading...
51% 🙂 Positive 7768
51%
🇬🇧
75%
🌍
62%
47% 😕 Negative 7178
47%
🇬🇧
23%
🌍
32%
3% 😎 Neutral 428
3%
🇬🇧
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
Loading...

Loading...
Week Reviews Scenarios
2024-07-28 - 2024-08-04 582 Login & Access General App Speed App Design Technical Issues
2024-07-21 - 2024-07-28 577 Login & Access General App Speed App Design Technical Issues
2024-07-14 - 2024-07-21 695 Login & Access General App Speed App Design Technical Issues
2024-07-07 - 2024-07-14 814 Login & Access General App Speed App Design Technical Issues
2024-06-30 - 2024-07-07 768 Login & Access General App Speed App Design Technical Issues
2024-05-26 - 2024-06-02 680 Login & Access General App Speed App Design Technical Issues
2024-05-19 - 2024-05-26 557 Login & Access General App Speed App Design Technical Issues
2024-05-12 - 2024-05-19 694 Login & Access General App Speed App Design Technical Issues
2024-04-28 - 2024-05-05 762 Login & Access General App Design Technical Issues App Updates
2024-04-21 - 2024-04-28 651 Login & Access General App Design Technical Issues App Updates

Santander Mobile Banking 🇬🇧 United Kingdom 🌍 Global
App Design Important 2881 48% 85% 44%
General Important 5878 47% 79% 58%
Loyalty Program 24 36% 38% -6%

Santander Mobile Banking 🇬🇧 United Kingdom 🌍 Global
Search 5 0% 58% 36%
Money Transfers 555 -5% 28% -4%
Repeat Transactions 16 -9% 15% -40%
App Speed Important 1083 -16% 63% 35%
Currency & FX Accounts 24 -19% 61% 40%
Support & Assistance 273 -19% -15% -34%
Cash Loans 24 -21% -17% -64%
Ecosystem 9 -27% 30% -64%
Account Blocking 56 -30% -53% -70%
Advertising 7 -38% -55% -70%
Fees, Limits & Charges 24 -39% -18% -49%
Payments 219 -39% 5% -5%
Deposits & Accounts 36 -43% 19% -26%
Investments 3 -43% 57% 27%
Transaction History 142 -44% -16% -50%
Cards 104 -54% -4% -52%
Balances & Products 214 -54% -59% -78%
QR Payments 8 -56% -31% -61%
Profile & Settings 92 -68% -58% -59%
Notifications & SMS 102 -71% -54% -77%
Technical Issues Important 1291 -74% -43% -69%
App Updates Important 761 -80% -67% -75%
Login & Access Important 1543 -83% -66% -85%