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NatWest Mobile Banking
5.6 / 10
DXR AI INDEX
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53%
🙂 Positive
2785
🇬🇧
🌍
45%
😕 Negative
2335
🇬🇧
🌍
2%
😎 Neutral
106
🇬🇧
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-11-10 - 2024-11-17 | 141 | Login & Access General App Design Technical Issues App Updates |
| 2024-10-27 - 2024-11-03 | 118 | Login & Access General Money Transfers App Design Technical Issues |
| 2024-10-06 - 2024-10-13 | 136 | Login & Access General Support & Assistance App Design App Updates |
| 2024-09-29 - 2024-10-06 | 263 | Login & Access General App Design Technical Issues App Updates |
| 2024-09-22 - 2024-09-29 | 305 | Login & Access General App Design Technical Issues App Updates |
| 2024-09-15 - 2024-09-22 | 410 | Login & Access General App Design Technical Issues App Updates |
| 2024-09-08 - 2024-09-15 | 229 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-05-26 - 2024-06-02 | 128 | Login & Access General Money Transfers Technical Issues App Updates |
| 2024-02-04 - 2024-02-11 | 130 | Login & Access General Money Transfers App Design Technical Issues |
| 2023-12-31 - 2024-01-07 | 116 | Login & Access General Money Transfers Support & Assistance App Design |
|
NatWest Mobile Banking
|
🇬🇧 United Kingdom | 🌍 Global | |
|---|---|---|---|
| App Design Important 419 | 68% | 85% | 44% |
| General Important 2333 | 57% | 79% | 58% |
| App Speed Important 120 | 41% | 63% | 35% |
| Investments 1 | 20% | 57% | 27% |
| Repeat Transactions 3 | 14% | 15% | -40% |
| Money Transfers Important 214 | 4% | 28% | -4% |
|
NatWest Mobile Banking
|
🇬🇧 United Kingdom | 🌍 Global | |
|---|---|---|---|
| ATMs 2 | 0% | 28% | 11% |
| Support & Assistance Important 278 | -8% | -15% | -34% |
| Loyalty Program 14 | -22% | 38% | -6% |
| Advertising 7 | -25% | -55% | -70% |
| Deposits & Accounts 31 | -25% | 19% | -26% |
| Currency & FX Accounts 8 | -38% | 61% | 40% |
| Cash Loans 12 | -43% | -17% | -64% |
| Ecosystem 1 | -50% | 30% | -64% |
| Account Blocking 43 | -55% | -53% | -70% |
| Fees, Limits & Charges 33 | -58% | -18% | -49% |
| Technical Issues Important 336 | -60% | -43% | -69% |
| Cards 94 | -63% | -4% | -52% |
| Payments 87 | -63% | 5% | -5% |
| Notifications & SMS 37 | -64% | -54% | -77% |
| Balances & Products 37 | -65% | -59% | -78% |
| Profile & Settings 25 | -75% | -58% | -59% |
| Transaction History 39 | -77% | -16% | -50% |
| Login & Access Important 681 | -77% | -66% | -85% |
| App Updates Important 368 | -88% | -67% | -75% |
| QR Payments 2 | -100% | -31% | -61% |
| Insurance 1 | -100% | 0% | -60% |